Ad campaigns can take 5-7 business days to be completed. This timeframe is considered from the time all required assets (images, videos, etc.) are provided to our team (not from the time the service is purchased, or from the time the onboarding documents are completed.).

Maintenance and optimizations are performed a minimum of once a week. When we implement changes to a campaign, those changes will need time to run before we can judge their performance. Be aware that changes early on in a campaign will reset the learning phase and it’s as if the ads started running from scratch when those changes are made. Please note that we need to give ads time to perform. Sometimes campaigns perform outright, but other times they can take a bit of time to hit a good stride. This is especially true for accounts that have never advertised before.

We provide you with weekly reporting. If you need any type of other data, you can make a request to our account manager in our communication platform.

The amount of campaigns, ad sets, and ads are limited by the packages purchased for the specific client.  If you need an additional campaign/ad set/ad for the account that falls outside of the packages limitations, you will need to upgrade.

We will continue working on the account until the end of the current billing cycle.